Three friends who met in the beauty industry have created a spa offering services consistent with their values of honesty and hospitality.
In mid-August, co-owners Mandie Hart, Hailey Harris and Hailey Rae Hatfield opened the HAVEN Mind Body Collective on 15th Avenue in Longview. While the spa offers many typical cosmetic services, the staff focuses on the health aspects of those services and offers quality over quantity, Hart said.
“We want to make sure you feel like your inner and outer selves match,” she said.
Each co-owner brings an area of expertise that creates a one-stop shop, Hatfield said. Hatfield is an esthetician, Harris is an esthetician and tattoo artist, and Hart is a licensed massage therapist.
HAVEN offers facials, massages, eyelash extensions and tints, body and face waxing, and body spa services like wraps.
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The spa also offers vibroacoustic therapy, an FDA-approved treatment that uses low-frequency vibrations to treat mental, emotional, and physical ailments, according to its website.
Hart, who has been a massage therapist for more than 16 years, said she, Harris and Hatfield try to take a holistic, client-centric approach to making everyone feel welcome, no matter what they look like.
“Come as you are and you will be accepted as you are,” Harris said.
The spa doesn’t offer a “cookie-cutter service,” but does research to use the best plant-based and animal-free products, Hart said. Owners pride themselves on being transparent about their services, she said. For example, some spas refer to an algae wrap as a “thin wrap” and HAVEN calls it a “firm and toned detox wrap.”
“You’re not going to meet anyone who gets something they didn’t expect,” Hart said.
The spa aims to offer luxurious services in a realistic manner, with prices that work for clients, Hatfield said. Since many of the services are intended to be repeated, HAVEN offers memberships with discounts for regular visits.
“It’s worth it and doesn’t hurt us,” Harris said. “We can live on moderate, fair prices.”
For example, a 30-minute massage costs $40 and facials start at $60, according to the spa’s website.
background of the owners
The three women said their own experiences and desire to help people led them to this industry and eventually their partnership.
Hatfield said she struggled with acne as a teenager and uses what she learned through trial and error to help clients with similar issues.
Hart said she went into the massage industry after high school to make money while going to college to get a degree in psychology. Her plans changed when she had children and although she loves doing massages, she is now back in school to get her degree. Once licensed, Hart plans to offer psychological counseling.
“Trust building is a big part of that,” she said. “Helping people feel good in their own skin and feel like their skin, their body isn’t wrong.”
Although she has always been interested in art, Harris didn’t think she could make a career out of it. After starting psychology classes and dropping out because of the teacher, Harris went into cosmetology. She said she enjoyed it and also took up tattooing to return to her artistic roots.
“I realized I could do what I wanted to do, be there for people, care for people, and make a living at the same time,” she said.
The three rented the 15th Avenue building in June and spent weeks remodeling it with the help of their partners. The dark walls and lush plants provide a calming environment that customers enjoy, Hatfield said.
The wellness industry bounced back quickly from pandemic-related closures, Hart said, because physical expression is one thing people can control when so much is out of their hands.
“When people are happy with their physical being, it heals the inside,” she said.
Talking Business is a series featuring local new or expanding businesses and publications every Tuesday.
Contact Daily News reporter Katie Fairbanks at 360-577-2532 or [email protected] for possible inclusion in the series.