Connect and Heal: Quality healthcare within reach


We all experience defining moments and events that shape our resume and the direction we take in our careers. For Bengaluru-based Connect and Heal founder Sanjay Vinayak, that defining moment was his father’s battle with cancer. His father visited many quality specialists and spent months trying to get the right diagnosis. This was his first-hand experience of the country’s broken healthcare system. He also realized how hopeless it can feel. After all, it was the family doctor who stood by the family, guiding them through the complexities of the system and helping them through the crisis. Connect and Heal was therefore founded to transform the way primary care is delivered – empowering GPs to deliver connected care everywhere.

Connect and Heal is an integrated health tech company providing coordinated end-to-end care. The company provides 360 degree assured healthcare through a multidisciplinary in-house team of over 800 doctors supported by a privileged network of hospitals, specialty clinics and more than 3500 diagnostic centers and pharmacies in over 60 Indian cities. “We have a healthcare-centric focus and an integrated ecosystem that uniquely positions us to create customized healthcare plans for all of our users’ outpatient (OPD), inpatient (IPD), and emergency response (ER) needs,” says Vinayak, adding, “We have India’s largest network of over 4000 ambulances and a subscriber base of two million customers across the country.”

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With over a million transactions a year through teleconsultation and lab testing alone, this health tech company has become the “first stop” for all of the family’s primary and urgent medical needs, claims the company’s founder. “We offer an integrated, technology-enabled approach to the delivery of personal care anywhere, anytime, ensuring a continuum of care. ”

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Connect and Heal is focused on building a more patient-centric ecosystem where diverse healthcare providers focus on an outcomes-based approach. To achieve this, they have worked passionately over the past six years to standardize clinical care while making healthcare accessible and affordable.

Besides Vinayak, the other co-founders of Connect and Heal are Elwinder Singh, Galveender Kaur and Prashant Kashyap. The company has grown 100% year-on-year and to date has raised $11 million in funding from BAce Capital, Celesta Capital and a group of top-tier bankers in London, Singapore, the Netherlands and the US. The company intends to use these funds to expand its presence across the country.

ON SOLID GROUND

Plans to reach $100 million in revenue by FY25
Hired 50 technical support staff and plans to hire 100 more engineering, product and design staff over the next few months
Largest network of over 6000 ambulances
Subscriber base of two million customers across India
120,000 transactions per month

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Connect and Heal uses technology as the backbone to understand patient needs and provide customized solutions. “For example, if a patient knows his native language, we can find a doctor who knows his native language within 60 seconds. In addition, we help customers to find doctors, pharmacies, laboratories and all other such needs using geotagging and geolocation,” says Vinayak. The company is also working on the introduction of technologies such as AL and ML, which are used in the predictive analysis of patients’ health care needs.





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